My Order Was Cancelled as Suspect Fraud?

If you have received an email from us stating that your order was canceled due to suspect fraud, please email our support team on - - and they will be able to help you out further with this situation. 

We have a very talented fraud team in place that analyse each and every order to protect you and ensure your card hasn't been used fraudulently and your details are safe and secure. If there is any suspicious activity on the order and it has been flagged as high risk to us, then there is a chance that this might be cancelled. 

We do have the right to cancel and refund any order that we wish if we believe there to be fraudulent activity on it. 

All orders are subject to fraud analysis. 


Have more questions? Submit a request


  • Avatar
    Andreea Chindris

    why did you write that the order is canceled at my request? I did not make a request for cancellation. I made an order, I paid it and I would like to bring my products. I do not understand why you do not take my order. It is the third time when I order and then cancel itlol

  • Avatar

    Same thing happend to my order. I have ordered many times and these last three times they keep canceling for suspected fraud!!

  • Avatar

    I don’t understand when everything is the same why yu can suspect fraud My utilities are included so don’t have a bill for that I don’t drive so no drivers license this makes me not want to complete my order I’m a legit customer and ur just losing me I hope u accept what I sent yu

  • Avatar
    Dyana Bravo

    I ordered two jeans and it keep declining my order and doesnt giv me a number to call. Im tryna order before you sell out this items very hard to find