How Do I Return an Item?

If you would like to return or exchange your item(s) purchased please send these back to our warehouse for a refund or exchange. Refunds are offered on all full priced items and store credit is offered on an e-gift card for sale items.

Your return needs to arrive back at our warehouse within 14 days from the date your parcel is delivered. It is your responsibility to send the item(s) back to Manière De Voir’s warehouse. 

We offer refunds to your original payment method on all full priced items returned to us within 14 working days from the date of your delivery.  Store credit on an e-gift card is offered for any returned sale item or items purchased using a discount code *this does not include unique discount codes issued by our customer service team

ALL returns made after 14 days but before 30 days can only be exchanged or refunded onto an e-gift card. We cannot accept returns after 30 days.

To process a return, please follow these simple steps:

Complete a returns request form (included in your original packaging or by downloading and printing this form).

Mail your return to:

Manière De Voir Returns, Unit 7, Premier Park, Trafford Park, Manchester, M17 1GA

Manière De Voir does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.

Please keep an eye on your return as it makes it way back to us, your parcel remains your responsibility until we successfully receive this. Once you can see your parcel has reached us please allow 2 working days for your refund/exchange to be completed. We will send you an e-mail confirming when this has been done.

*Please note in sale periods it can take up to 5 working days for your return to be processed once it has reached us.

Helpful Hint: Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.



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Comments

  • Avatar
    Ayyub Hanid

    Hello, i want to return my order 405956. Please confirm on next steps

  • Avatar
    Eileen Mcneil

    I want to return my order 413618
    E mcneil

  • Avatar
    klaudiaplochocka

    Hi i have received wrong item !! Would like to have my corect one asap . Order number #427002

  • Avatar
    Daria Obrebska

    I have received the wrong iteam