How Do I Return an Item?

 

Need to Return an Item? 

If in the unlikely circumstance you need to return an item to us, please follow these steps:

- Fill out the returns form < click here

- Send item/s to:

Manière De Voir Returns,

Unit 7, Premier Park, 

Trafford Park, Manchester, 

M17 1GA

Next Steps

Please make sure a copy of our returns form is included inside your parcel, which is fully completed, otherwise we won’t know who the return belongs too and this will delay the return process! 

We accept returns in their original conditions, with tags attached, in the Maniere De Voir original packaging and no evidence of stains or odours attached to the item. If when the item has come back to us and has been inspected, and we notice a mark or a smell to the item, we do have the right to send this back to you. 

Your return needs to arrive back to our warehouse within 14 days of receipt. If your item is out of the 14 day return policy, we do have the right to refuse this and send it back to you. 

Underwear or swimwear (if the hygiene seal has been removed) cannot be returned for health and safety reasons. 

Once your return has arrived back to us, we will process this as quickly as possible, however the process may take up to 5 working days. If you have checked your tracking number and your return has arrived back to us and it has surpassed the 5 working days, please drop us an email at contact@manieredevoir.com.

How Do I Send This Back? 

Once your item has been packaged back into the original packaging and the returns form has been included inside the parcel, fully completed, please tape the bag up neatly and write our return address on the front

 

We would suggest to send your item back via the Post Office and via a service that insures the value of your goods and provides a signature on delivery. At the moment we aren’t offering free returns and it is the customers responsibility to send the item back to us. Please keep a copy of your postage receipt, just in case! 

 

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