I Have an Item Missing From my Order!

Some of our items are so popular that they can go out of stock really quickly. Unfortunately that means that occasionally we’re not able to send you all the items in your order. We understand that this can be very frustrating and we will issue you with a refund for your missing item. 

We always try to let you know before your order is shipped that there is an out of stock item and issue you with a refund. However if you receive your parcel and there's a missing item and you haven't received an email from us, please get in contact with our support team at contact@manieredevoir.com and they will be able to assist you with this. 

Have more questions? Submit a request

Comments

  • Avatar
    Vanessa Acosta

    I'm missin an item and you have yet to let me know what's goin on. I didn't even get refunded

  • Avatar
    Vanessa Acosta

    And I emailed you

  • Avatar
    Vanessa Acosta

    I just got your email thank you I am waiting for my new trackin number

  • Avatar
    nicola

    I have sent an email, I bought 2 items seprately I received email that one has been dispatched, but there is nothing about my other item not even a code, I have looked in my PayPal and both money's have come out, and in the email u sent me you have seemly only sent one item out and nothing about the other item that has been paid for please advice, I have transactions ID number and invoice ID number from PayPal thank you

  • Avatar
    T Snape

    I ordered 2 items over a week ago and still not received them and the money has left my account. I have emailed and also have received no feedback. I am rather angry at the fact there seems to be no contact with customers. I see now what a mistake I ave made as all of you seem to be experiencing the same problem.

  • Avatar
    denise Earle

    I have 2 items missing from 2 separate orders and when I email you I receive no reply.
    Please can you back to me!!

  • Avatar
    j.hall45

    I ordered some jeans & a hoodie but only the jeans were in the parcel, I've emailed 3 times & had no reply! Order #225515 this is a Xmas present! Will I receive hoodie in time? I have already paid for item.

  • Avatar
    mgisme

    #231503

    Hi,

    I have 17 several emails, I've also messaged on Facebook several times.
    Regarding women's Fur Lined Coat - Size 12, £119.99 which was missing from my order.
    There was no delivery note inside package, only a return form please see below.
    Please can someone call me or email me & advise?
    I would like another coat or a refund ASAP?

    Kind Regards
    Marie Green
    Tel:07940 925 025

    image1.JPG