I've Received A Wrong Item

If in the very unlikely circumstance that you have received a wrong item, please send the item back to us, so we can either replace or refund this for you.

Please fill in the returns form, selecting reason code 7 and making sure the correct name of the incorrect item is filled in on the form of what you are returning.

Once we have received your item back to our warehouse, and we have confirmed that this was sent incorrectly to you, we will notify you via email.

We can refund the standard postage costs for sending back the incorrect item. Please keep a copy of your postage receipt so we can process this on a later date. 

 

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