If the the very unlikely circumstance that you have received a wrong item, please email us at firstname.lastname@example.org and include the following:
- Your order number
- A photo of the incorrect product
- The name of the product you haven't received
- Whether you would like a refund or an exchange
Please don't send anything back to us until you have spoken to our support team as they will be able to re-solve this for you as quickly as possible.